Accessibility Statement

We are committed to ensuring digital accessibility for people with disabilities

Our Commitment

The Urban Local Bodies Portal is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C).

Accessibility Features

  • Semantic HTML: We use proper HTML5 semantic elements (header, nav, main, article, aside, footer) for better screen reader navigation.
  • ARIA Labels: All interactive elements include appropriate ARIA labels and roles for assistive technologies.
  • Keyboard Navigation: All functionality is accessible via keyboard using Tab, Enter, Space, and Arrow keys.
  • Focus Indicators: Clear visual focus indicators are provided for keyboard navigation.
  • Skip Navigation: Skip links allow users to bypass repetitive content and jump directly to main content.
  • Text Alternatives: All images include descriptive alt text.
  • Color Contrast: Text and background colors meet WCAG 2.1 AA contrast ratio requirements (minimum 4.5:1).
  • Text Resizing: Text can be resized up to 200% without loss of content or functionality.
  • High Contrast Mode: Toggle high contrast mode for better visibility.
  • Responsive Design: The portal works on all devices and screen sizes.
  • Form Labels: All form fields have clear, descriptive labels and error messages.
  • Heading Hierarchy: Proper heading structure (h1 → h2 → h3) for easy navigation.

Keyboard Shortcuts

Keyboard shortcuts for navigating the portal
Key Action
Tab Move to next interactive element
Shift + Tab Move to previous interactive element
Enter Activate links and buttons
Space Activate buttons and checkboxes
Arrow Keys Navigate within dropdown menus and radio buttons
Esc Close modals and dropdown menus
Home Scroll to top of page

Assistive Technologies

This portal has been tested with the following assistive technologies:

  • NVDA (NonVisual Desktop Access) - Free screen reader for Windows
  • JAWS (Job Access With Speech) - Professional screen reader for Windows
  • VoiceOver - Built-in screen reader for macOS and iOS
  • TalkBack - Built-in screen reader for Android

Accessibility Tools

Use the accessibility tools in the top bar to customize your viewing experience:

Increase Text Size

Increase font size for better readability

Decrease Text Size

Decrease font size to default

High Contrast Mode

Toggle high contrast for better visibility

Known Issues

We are continuously working to improve accessibility. If you encounter any accessibility barriers, please report them using the feedback link in the header.

Accessibility Feedback

We welcome your feedback on the accessibility of the Urban Local Bodies Portal. Please let us know if you encounter accessibility barriers:

  • Email: accessibility@ulb.gov.in
  • Phone: 1800-XXX-XXXX (Toll Free)
  • Feedback Form: Use the feedback link in the header

We try to respond to accessibility feedback within 5 business days.

Standards Compliance

This portal aims to conform to the following accessibility standards:

  • WCAG 2.1 Level AA - Web Content Accessibility Guidelines
  • Section 508 - U.S. Rehabilitation Act standards
  • GIGW - Guidelines for Indian Government Websites